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Replacement ICs only a call away now

The Star, July 10, 2002

PENANG: Those who lose their identity cards can now call the National Registration Department's special hotlines to apply for new ones under a hassle-free system introduced recently.

They just need to read their identity card numbers over the telephone when calling 03-7968-3258 to apply for the Government Multi-Purpose Card (GMPC) or MyKad (single application) or 03-7958-8866 for MyKad (multiple applications).

The department's public relations officer Nurashikin Othman said the single-application MyKad would be charged a RM10 fee and RM20 for multiple applications. "Only those with colour photographs in their identity cards can apply for MyKad while those with black-and-white photographs must go through the normal application process," she said in a telephone interview.

MyKad (single application) contained the bearer's IC number and particulars as well as automated-teller-machine and MEPS acccess, while the multiple-application MyKad incorporates other facilities such as automated-teller machine (ATM) access, Touch 'n Go electronic payment system, driver's licence and international passport details.

Nurashikin said the MyKad (multiple applications) is available via telephone only in the Klang Valley at the moment because applicants would be required to collect their MyKad from the department's head office in Petaling Jaya. "For those who lose their identity cards and want to apply through our telephone line, receipts or temporary identity cards will not be issued to them. "They can still apply using this system but we advise them to go to their state NRD for easier processing," she said.

Nurashikin said all applications made through the telephone would be processed by the head office and the MyKad sent to the state departments collection through the verification of the applicants' thumbprints. "The application processes will take about two weeks but applicants need to check after the period to find out the status of their applications by calling 03-7956-3063 for single-application or 03-7956-2941 for multiple-application MyKad," she added.

The GMPC is the world's first multi-application smart card which was introduced to replace identity cards beginning this year.The switch to GMPC was first introduced in the Multimedia Super Corridor area in April.The microchip in the GPMCs contains six applications, to consolidate personal particulars, driver's licence, passport and health data.The GPMC can also be used as a debit/cash card and for the Public Key Infrastructure application, which is geared towards promoting a paperless society.
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